Bert intake agent
Enterprise AI · SharkNinja
A Flue agent that interviews colleagues in Slack, Teams, or the web, gathers evidence, and turns bug reports and feature requests into reviewed Jira work.
- Slack, Teams, or web
- Flue agent interview
- Evidence and assessment
- Human review
- Jira or IT Service Desk
- Infers whether a request is a bug or an enhancement, reads the requestor's directory profile, and asks multiple-choice questions only for requirements that are still missing.
- Gathers bounded evidence from scoped GitHub repositories, Jira, first-party documentation, Cloudflare traffic data, and opt-in recorded browser reproductions.
- Runs a mandatory developer assessment as a durable Cloudflare Workflow, citing repository integration points by file and line.
Built with Flue, TypeScript, React, Hono, Cloudflare Workers, Durable Objects
Read the case study